Aetna is paying for my ultrasound!

I just received an email from the Aetna representative assigned to my case opened through my employer regarding the ultrasound they refused to pay for, and they have agreed to pay for the ultrasound! (see previous posts). The 20-week ultrasound occurred back in May, and I opened a dispute with my employer in July, after resubmitting the claim and filing a written dispute with Aetna. Here's the text of my last email to my Aetna representative, after they informed me that they would provide me with financial counseling, so I could pay the bill myself (um, no thank you).... I have no intention of paying for the sonogram myself. From my discussion with the business office at ::sonogram provider::, Aetna has never paid for a sonogram with them and this sounds to me like it needs to be resolved between Aetna and ::sonogram provider's:: service providers and/or billing department (I'm sure there is some type of business relationship there, as ::sonogram provider:: is considered an in-network provider). The fact that this practice has gone on this long sounds like Aetna has no intention of paying for sonograms, despite what their plan documentation says and what their CSRs tell the insured who call. Here's what I received today from the Aetna representative... We were successful at reaching ::sonogram provider:: and we secured information over the phone that was not originally submitted. Based on the added medical documentation, we are reversing our original determination. The ultrasound has been deemed medically necessary and appropriate and therefore a covered expense under the terms set forth by the plan design. I'm still not happy that it took 2 1/2 months for them to pick up the phone and call the ultrasound provider, but I'm glad they FINALLY agreed to pay. It was a lot of rigmarole, and I hope Aetna realizes that the dollar value of the resources used to resolve this dispute likely cost them much, much more than the dollar amount of the dispute itself.